Privacy Policy

Privacy Policy for Multi Games Hub

Effective date: October 1, 2026
Last updated: November 13, 2026

This Privacy Policy explains how Cyber Creed Productions ("we", "us") collects, uses, shares and deletes information when you use the mobile game Multi Games Hub (the "App", Android package com.zerocool.MultiGamesHub) or its web version at multigameshub.app. By using the App, you agree to this policy.

1. Information we collect

a) Your game account (created automatically)
When you open the App, an account is created for you automatically through Unity Authentication. It includes:

• a random Player ID (it does not contain your name or email);
• a username: one is assigned automatically (for example "Player123456"); if you sign in with Google Play Games you may choose your own. Usernames are unique and contain only letters and numbers.

b) Game progress and coins
Your best scores, ranks, leaderboard entries, level progress, coins, daily rewards, chests, keys, profile badges and other game progress are saved on our servers (Unity Cloud Save, Cloud Code and Leaderboards) so they are kept safe and can be restored. A copy is also kept on your phone in an encrypted save file, so the games work offline. Coin and reward amounts that matter are checked by our servers.

c) Google Play Games sign-in (optional)
If you choose to sign in with Google Play Games, your game account is linked to your Play Games profile (a Play Games player identifier and your Play Games display name), so your progress can be restored on another phone or after reinstalling. We do not receive your Google password or your email address.

d) Analytics (Google Analytics for Firebase)
We use Google Analytics for Firebase to understand how the App is used and to improve it. This includes gameplay events (for example which games are played, level results, power-up use and how long you play), ad events (for example which ads were shown and their estimated value), session information, app version, device model, operating system, language, and approximate region (derived from your IP address). Analytics events are linked to a random app instance identifier, not to your name or email.

e) Push notifications (Firebase Cloud Messaging)
If you allow notifications, we use Firebase Cloud Messaging to send you messages. This creates a push token for your phone. The App also shows reminders that are stored on your phone. You can turn notifications off at any time (see section 6).

f) Advertising
The App shows ads through Unity LevelPlay, which mediates ads from Google AdMob, Unity Ads, Meta Audience Network and Mintegral. These networks may collect your device's advertising ID, IP address and device information to show ads, limit how often you see them, prevent fraud and measure them. Whether ads are personalized depends on your choice in the consent form (see section 6).

g) Information stored only on your device
Your settings (sound, vibration, theme, large text, left-handed mode, notifications), local best scores, play statistics (play count, time played, last played), tutorial progress and your encrypted save file are stored on your phone.

h) Sharing the App
If you tap Share with friends, your phone's own share menu opens. We do not see whom you share with or what app you use to share.

i) Information you send us
If you email us or use our account deletion form, we receive the email address and details you provide.

j) Online multiplayer (Firebase Authentication and Firebase Realtime Database)
If you play online, the App signs in to Firebase with a random guest ID, which does not contain your name or email. While you search for a match or play one, these details pass through Firebase Realtime Database:

• your guest ID;
• your username and the skins you are using;
• your moves and the state of the match board;
• whether you are connected.

Firebase also receives your IP address and basic device and app information, to run the service and protect it from abuse. Online matches have no chat, and no coins are won or lost in them.

k) The web version (multigameshub.app)
You can also play in a web browser at multigameshub.app. It works like the App, with these differences:

• Your settings and save file are kept in your browser's storage instead of on your phone, together with a random device identifier created by the game. Your progress is also saved on our servers as described above.
• Analytics (Google Analytics for Firebase) runs on the web only after you tap OK on our cookie notice.
• On phone and tablet browsers, the web version can show ads from Google (Google AdSense and its games ads). Google may use cookies or similar technologies, your IP address and information about your browser and device to show ads, limit how often you see them, prevent fraud and measure them. Where required by law (for example in the EEA, the UK, Switzerland and some US states), Google's consent message asks for your choice first. Desktop browsers do not show ads.
• The website is hosted and delivered by Cloudflare, which processes your IP address and basic request information to deliver the pages and protect the site from abuse.

What we do not collect: your real name, phone number, contacts, photos, precise location, or payment card details.

2. How we use information

• to run the games, save your progress and coins, and show leaderboards;
• to keep usernames unique and to prevent abuse or cheating;
• to run online matches between players;
• to send notifications you have allowed;
• to understand how the App is used, fix problems and improve the games;
• to show ads, which keep the App free, and to measure them;
• to answer your messages and handle deletion requests.

3. What other players can see

Your username, scores and ranks are shown on the in-app leaderboards and can be seen by other players. Your Player ID and Google account details are not shown to other players.

During an online match, the other players in it can see your username, your skins, your moves and whether you are connected.

4. Third-party services

We use these service providers, which process data on our behalf or under their own policies:

• Unity Gaming Services (Authentication, Cloud Save, Cloud Code, Leaderboards, Remote Config), by Unity Technologies: Unity Privacy Policy
• Unity LevelPlay (ad mediation) and Unity Ads: Unity Privacy Policy
• Google AdMob (ads): how Google uses information from apps that use its services
• Meta Audience Network (ads): Meta Privacy Policy
• Mintegral (ads): Mintegral Privacy Policy
• Google Analytics for Firebase and Firebase Cloud Messaging (Google Firebase): Google Privacy Policy
• Firebase Authentication and Firebase Realtime Database (online multiplayer): Google Privacy Policy
• Google Play Games Services (optional sign-in) and Google Play: Google Privacy Policy
• Google AdSense (ads in the web version): how Google uses information from sites that use its services
• Cloudflare (hosting of the website and web version): Cloudflare Privacy Policy

We do not sell your personal information.

5. Purchases

The App does not sell anything at the moment. If we add in-app purchases, this policy will be updated first. Payments would be processed by Google Play; we would never receive your card or payment details.

6. Your choices

• Ad consent: where required by law (for example in the EEA and UK), you are asked for consent when you first open the App, through Google's consent form. You can change your choice at any time in Settings ▸ Privacy Options.
• Personalized ads: you can also reset or delete your advertising ID, or opt out of ads personalization, in your Android device settings (Settings ▸ Google ▸ Ads, or Settings ▸ Privacy ▸ Ads).
• Notifications: turn them off in Settings ▸ Notifications or in your phone's settings.
• Username: you can change your username in Profile, once every 30 days.
• Google Play Games: you can sign out in Settings ▸ Account; the App then continues as a guest.
• Web version: choose No thanks on the cookie notice to turn analytics off; change your ad choice in Settings ▸ Privacy Options (shown where Google's consent message applies); and clear the site's data in your browser settings to remove what is stored in the browser.

7. Deleting your account

You can delete your Multi Games Hub account and its data at any time, in either of two ways:

• In the App: open Settings ▸ Delete Account and confirm. Your account and its data are deleted immediately.
• Without the App: fill in our account deletion request form. Enter your Player ID (shown in the App under Settings ▸ Delete Account) or your username, and an email address for our reply. We delete your account within 30 days and email you when it is done.

What is deleted: your username, Player ID and login, all best scores and ranks, your leaderboard entries, your coins, badges and saved progress, on our servers and on your phone. Your analytics events are not linked to your name or email, and they expire automatically (see section 8).

Online play: deleting your account in the App also deletes your online guest ID. A match that still has other players in it is removed when that match ends. Our deletion request form cannot reach your guest ID, because it is not linked to your Player ID on our servers; the guest ID itself holds no name or game progress.

What is not affected: your Google account.

What may be kept: anonymous, aggregated statistics (for example, the total number of games played) that cannot identify you, and records of deletion requests (date and Player ID) to show we completed them.

Account deletion cannot be undone.

8. How long we keep data

• Account, username, scores, leaderboard entries, coins, badges and progress: until you delete your account (immediately in the App, or within 30 days of a form request).
• Analytics data (Google Analytics for Firebase): up to 14 months.
• Online guest ID: until you delete your account in the App. If you uninstall the App first, it stays with Firebase but is not linked to your Player ID.
• Online match records: removed when the match ends. If everyone closes the App during a match, the record stays until one of those players opens the App again or we clear it.
• Push tokens: until notifications are turned off or the App is uninstalled.
• Deletion request emails and records: as long as needed to answer the request and show it was completed.
• Data stored by advertising networks is kept under their policies.

9. Your rights

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your data, and to object to or limit certain processing. To delete your account, see section 7. For any other request, email us at the address below. We answer within 30 days.

10. Security

Data sent between the App and our service providers is encrypted in transit. Your local save file is encrypted and signed. Your saved progress and coins on our servers can only be changed through our server code, not directly from the App. Online match records are written by the App itself, and only signed-in players can reach them. No method of transmission or storage is 100% secure, but we work to protect your information.

11. Children

Multi Games Hub is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has used the App, contact us or delete the account as described in section 7, and we will delete the data.

12. International transfers

Our service providers may process data in countries other than yours, including the United States. They protect it with safeguards required by applicable law.

13. Changes to this policy

We may update this policy when the App changes. The new version is posted on this page with a new "Last updated" date. Important changes may also be announced in the App.

14. Contact us

Cyber Creed Productions
Email: [email protected]